Frequently Asked Questions
Your Queries Answered
We've been in the travel industry a long time so naturally we receive a lot of questions, a few of which we've listed here. Have more questions? Drop us a line. We would love to hear from you.
How much do you charge for your services?
Our services - and most importantly, our expertise - are complimentary for guests who secure a qualifying Disney reservation through Crazy Imagination Travel. This includes Adventures by Disney, Adventures by Disney River Cruise, Aulani, Hawaii, Disney Cruise Line, Disneyland Paris Hotel & Tickets, Disneyland Resort Hotel & Tickets, Walt Disney World Resort Hotel & Tickets (3 Days or more) and even Universal Orlando Resort.
How much do you charge for your services?
Our services - and most importantly, our expertise - are complimentary for guests who secure a qualifying Disney reservation through Crazy Imagination Travel. This includes Adventures by Disney, Adventures by Disney River Cruise, Aulani, Hawaii, Disney Cruise Line, Disneyland Paris Hotel & Tickets, Disneyland Resort Hotel & Tickets, Walt Disney World Resort Hotel & Tickets (3 Days or more) and even Universal Orlando Resort.
What makes Crazy Imagination Travel different from other agencies?
Our credentials, our compassion and our culture
We have been creating magical experiences for guests since 2004 and we have a wonderful partnership with Disney. We value generosity and have donated just over $100,000 since 2015 to dozens of families and communities in need. Last but not least, we value community. We are a family of roughly 50 agents (rather than hundreds). This culture of ohana (family) translates to you, our guest. We plan your vacation as if it were our own.
What makes Crazy Imagination Travel different from other agencies?
Our credentials, our compassion and our culture
We have been creating magical experiences for guests since 2004 and we have a wonderful partnership with Disney. We value generosity and have donated just over $100,000 since 2015 to dozens of families and communities in need. Last but not least, we value community. We are a family of roughly 50 agents (rather than hundreds). This culture of ohana (family) translates to you, our guest. We plan your vacation as if it were our own.
What services do you offer?
From the moment you contact us until the last day of your vacation, we're your vacation bestie. We offer a huge list of standard and tailormade services for our guests. Check them out here.
What services do you offer?
From the moment you contact us until the last day of your vacation, we're your vacation bestie. We offer a huge list of standard and tailormade services for our guests. Check them out here.
What are the benefits of working with a Personal Travel Planner?
There's so much more to planning a Disney vacation than booking a hotel or simply booking a stateroom on a ship. We want your vacation to be extraordinary and we know how to make that happen. Our expertise and services are at no cost to you. Your Personal Travel Planner will partner with you to understand your dream vacation and then execute all of the behind-the-scenes magic that happens to make that dream a reality. Contact us today and let's get started planning your dream vacation! We are quite literally waiting to meet you.
What are the benefits of working with a Personal Travel Planner?
There's so much more to planning a Disney vacation than booking a hotel or simply booking a stateroom on a ship. We want your vacation to be extraordinary and we know how to make that happen. Our expertise and services are at no cost to you. Your Personal Travel Planner will partner with you to understand your dream vacation and then execute all of the behind-the-scenes magic that happens to make that dream a reality. Contact us today and let's get started planning your dream vacation! We are quite literally waiting to meet you.
Which destinations can you help me plan?
We would be delighted to help you plan any of the following destinations: Adventures by Disney, Adventures by Disney River Cruise, Aulani, Hawaii, Disney Cruise Line, Disneyland Paris, Disneyland Resort in California, NatGeo Destinations and Walt Disney World Resort in Florida. We can also assist you in planning select non-Disney destinations including Universal Orlando Resort, Royal Caribbean Cruise Line, and select Mexico destinations (Inquire for more information, please.).
Which destinations can you help me plan?
We would be delighted to help you plan any of the following destinations: Adventures by Disney, Adventures by Disney River Cruise, Aulani, Hawaii, Disney Cruise Line, Disneyland Paris, Disneyland Resort in California, NatGeo Destinations and Walt Disney World Resort in Florida. We can also assist you in planning select non-Disney destinations including Universal Orlando Resort, Royal Caribbean Cruise Line, and select Mexico destinations (Inquire for more information, please.).
What is an Authorized Disney Vacation Planner?
For demonstrating our expertise in Disney Destinations, Disney has awarded us the esteemed designation of Authorized Disney Vacation Planner. We agree to uphold the highest standards of integrity and service when we partner with Disney so that we are invited to receive this designation year after year. We are honored to have been a part of the Disney inner-circle for more than a decade.
What is an Authorized Disney Vacation Planner?
For demonstrating our expertise in Disney Destinations, Disney has awarded us the esteemed designation of Authorized Disney Vacation Planner. We agree to uphold the highest standards of integrity and service when we partner with Disney so that we are invited to receive this designation year after year. We are honored to have been a part of the Disney inner-circle for more than a decade.
I've already booked my vacation. Can you still assist me?
If you secured your reservation directly through Disney within the last 30 days and you have not made final payment, we can assist you. If you have secured your reservation through other means, please ask us about our services for a fee which include a number of benefits.
I've already booked my vacation. Can you still assist me?
If you secured your reservation directly through Disney within the last 30 days and you have not made final payment, we can assist you. If you have secured your reservation through other means, please ask us about our services for a fee which include a number of benefits.
How do I get a quote?
We thought you'd never ask! We would be honored to create a magical vacation for you! Thank you for considering us. Simply contact us using the form and we'll connect you with a Travel Advisor who will jump for joy that she has a potential new guest and then contact you to get started. It's that simple. When you're ready to book your vacation, we'll do all the work. You sit back, relax and ask questions when you have them. In the meantime, we'll have you - and your vacation - covered.
How do I get a quote?
We thought you'd never ask! We would be honored to create a magical vacation for you! Thank you for considering us. Simply contact us using the form and we'll connect you with a Travel Advisor who will jump for joy that she has a potential new guest and then contact you to get started. It's that simple. When you're ready to book your vacation, we'll do all the work. You sit back, relax and ask questions when you have them. In the meantime, we'll have you - and your vacation - covered.
What Our guests say
Let's start the magic!
We would love to help you plan a Disney vacation that’s personalized, stress-free, and full of magic. When you contact us, you’ll be matched with one of our expert Personal Travel Planners for a complimentary consultation and a custom vacation quote.
Once your deposit is secured, the real magic begins — with a fully planned itinerary, concierge-style support, and insider tips designed just for you.
