Our Expertise
Every Great Adventure Has a Beginning
We start with you — your family, your favorites, and your must-do moments. Whether it’s castles, cruises, island escapes, or global adventures, we shape the trip around what matters most to you.
From staterooms and dining to special events and behind-the-scenes tours, we handle the reservations that bring your dream vacation to life. You’ll enjoy the magic without the stress of juggling the details.
Every destination has its own systems and shortcuts — and we know them all. From Lightning Lanes in the parks to excursion bookings on the ships, we guide you through the logistics so you spend less time waiting and more time exploring.
Relax knowing we’ve matched you with the right resort, cruise, or adventure, complete with dining, entertainment, and hidden gems tailored to your style. All you need to do is soak in the magic.
Questions pop up? Plans change? We’re with you before, during, and after your vacation — making sure every moment is as seamless and memorable as you imagined.
Where Our Expertise Shines
From insider tips to seamless bookings, here are the areas where our planners turn overwhelming options into unforgettable adventures.
Every trip comes with details—deposits, payments, refunds, cancellations, and insurance options. We break down the fine print so it’s easy to understand, and we handle the logistics on your behalf so you can relax and focus on the fun ahead.
Choosing where to stay is one of the most exciting parts of planning. From resort hotels and vacation villas to concierge cruise suites and guided adventure lodges, we help you find the ideal accommodations for your group. We share firsthand experience so you know exactly what to expect.
Park passes, cruise excursions, seasonal event tickets, or behind-the-scenes tours—your entry into the magic comes in many forms. We explain the options clearly, secure what you need, and make sure you never miss out on must-have reservations or one-of-a-kind experiences.
From character breakfasts and themed dinners to signature dining and foodie festivals, meals are often as memorable as the rides. We help you plan the perfect mix, securing your reservations and pointing you to hidden gems that match your family’s tastes and style.
Every destination has moments that feel bigger than life: holiday parties, after-hours events, cultural festivals, and nighttime spectaculars. We know the calendars and traditions inside and out, so we guide you toward the ones that will make your trip shine even brighter.
Today’s magic comes with modern tools like mobile apps, Lightning Lanes, Virtual Queues, online check-ins, and more. We’ve tested them all, created cheat sheets, and provide tutorials so technology empowers your vacation instead of complicating it.
Beyond the maps and guidebooks, there are small touches that make a trip unforgettable: the best parade viewing spots, shortcuts through the parks, surprise character greetings, or tucked-away lounges on a cruise ship. We share these secrets so your vacation feels effortless.
Vacations don’t stop at booking. We’re with you before, during, and after your trip to answer questions, adjust plans, or provide updates. Whether it’s a last-minute change or a quick reassurance, our ongoing support makes sure the magic never skips a beat.
Everything We Handle for You
We book directly with Disney (and other partners) and manage deposits, payments, and insurance options on your behalf.
From parks to cruises to guided adventures, we craft itineraries that match your family’s style and highlight the best experiences.
We help you set up and navigate Disney apps and tools like My Disney Experience, Lightning Lane, Virtual Queues, and more.
Hard-to-get dining, VIP tours, cabanas, spa services, or special events—we know how to secure the must-dos that make your trip magical.
From character breakfasts to signature dining, we handle reservations and recommend hidden gems tailored to your tastes.
We simplify airport transfers, port connections, and local travel so you know exactly how to get where you’re going.
Seasonal festivals, themed parties, and one-of-a-kind experiences—we help you fit them into your plans without the stress.
Whether it’s a resort, villa, cruise stateroom, or pre- and post-trip hotels, we’ll find the right fit for your group and budget.
We provide clear guidance on passports, IDs, and any required paperwork so you’re prepared long before departure.
From stroller rentals to grocery delivery to cribs in your stateroom, we cover the extras that make your trip feel seamless.
What Our Clients are Saying
A well-planned Disney vacation speaks for itself—but our clients are happy to speak up too. Here are a few magical moments, in their own words:
Booking with Kim Green at Crazy Imagination Travel is an absolute MUST! The guesswork of planning and executing a great vacation is gone given her extensive knowledge of restaurants, shows, rides, etc. Kim listens to my family's needs and tailors all of our days accordingly. Her organization on timing as to when reservations need to be booked is spot on. We have yet to miss out on anything. I only recommend Crazy Imagination Travel to friends and family when booking a Disney vacation.
"We are so grateful for Bethany's help and expertise in planning our last Disney trip. I would highly recommend using her if you and your family are thinking about a trip to Walt Disney World, Disneyland, or a Disney cruise. Bethany will help you make the most of your time at Disney, help you find the best accommodations, and guide you in the right direction with dining reservations. Plus, she is just wonderful to communicate and work with during the whole process."
"My husband and I took our two adult kids, their spouses, and our two grands to Walt Disney World. Having not been there in 30 years you can imagine how overwhelming the prospect of planning this trip was for us. Amy made our dreams come true. Our trip was seamless with no wait times for meals, short or no lines for rides, and accommodations that fit our family to a T. Each one of us was carefree, happy, and had the time of our lives. My son and daughter-in-law are now planning a Disney Cruise in the near future and of course, Amy will be there to guide them every step of the way."
“Melissa Jiles was AMAZING in helping my family plan our Disney trip. She was extremely knowledgeable and provided an itinerary that worked for us. The amount of Disney knowledge she has in insane! She provided us with hidden Disney secrets from all of her experiences. This was awesome! Thanks to her help we were able to secure every dining and fast pass (even the new rides) reservation on our list. Melissa also helped secure our tickets for Disney Villain Night - TOTALLY AWESOME! We celebrated my daughters 7th birthday in Disney was a magical trip she will never forget. If you're looking to book any Disney trip I HIGHLY recommend Melissa Jiles!”
Your Disney
Dream is Waiting
Let’s turn your wish list into a plan and your plan into an unforgettable vacation. From the first idea to your final day, we’ll make every moment effortless and magical.
Do you specialize only in Disney, or can you also help with other vacations?
Why should I book with Crazy Imagination Travel instead of booking directly with Disney?
How much does it cost to use your services?
What exactly do you handle for me—what’s included when I book with you?
What if I’m overwhelmed by planning—do you take care of everything?
What makes your agency an EarMarked by Disney Authorized Travel Agency?
1785 State Highway 26, Suite 200
Grapevine, Texas 76051
817-307-9906
9am - 4pm* CT | Saturday
Closed | Sunday
*After hours by appointment only
