Melissa
Jiles
Every Great Adventure Has a Beginning
I start with you — your family, your favorites, and your must-do moments. Whether it’s castles, cruises, island escapes, or global adventures, I shape the trip around what matters most to you.
From staterooms and dining to special events and behind-the-scenes tours, I handle the reservations that bring your dream vacation to life. You’ll enjoy the magic without the stress of juggling the details.
Every destination has its own systems and shortcuts — and I know them all. From Lightning Lanes in the parks to excursion bookings on the ships, I guide you through the logistics so you spend less time waiting and more time exploring.
Relax knowing I’ve matched you with the right resort, cruise, or adventure, complete with dining, entertainment, and hidden gems tailored to your style. All you need to do is soak in the magic.
Questions pop up? Plans change? I'm with you before, during, and after your vacation — making sure every moment is as seamless and memorable as you imagined.
About Me
For me, planning vacations isn’t just a career, it’s one of my favorite ways to help families create memories that last a lifetime. Since 2011, I’ve been helping travelers experience the very best of Disney, luxury cruising, and unforgettable adventures around the world with the same care and attention I’d give my own family.
Because I’ve experienced these destinations myself, not just researched them, I can help you make confident decisions, avoid costly mistakes, and discover magical experiences that many travelers simply don’t know exist.
Cruising is one of my greatest passions. I’ve sailed more than 50 Disney Cruise Line voyages aboard every ship in the Disney fleet, including extensive DCL Concierge Level experiences, giving me firsthand knowledge that’s impossible to find in a brochure or online review. Beyond Disney, I’ve also experienced some of the world’s finest luxury cruise products, including Royal Caribbean Suite Class, Celebrity’s The Retreat, and Four Seasons Yachts, helping my clients choose the luxury cruise experience that’s the perfect fit for their family.
Disney has taken me around the globe. I’ve visited every Disney park in the world, experienced more than 20 Adventures by Disney vacations, and traveled to every continent exploring incredible destinations firsthand. Through Kensington Private Tours, I also create personalized luxury journeys featuring private guides, exceptional hotels, and unforgettable experiences designed around each family’s travel dreams.
Follow the Magic Around the World! Through my Melissa VIP Magic YouTube channel and DCL Concierge VIP Insiders Facebook community, I share ship tours, destination guides, Concierge tips, hidden gems, and the latest Disney Cruise Line news, helping thousands of travelers discover new ways to make every vacation even more magical.
Every magical vacation is an investment in memories your family will treasure forever. My job is to remove the stress, share the insider knowledge that only comes from firsthand experience, and handle every detail so you can simply enjoy the magic.
You dream about the magic. I’ll take care of the details.
Where My Expertise Shines
As a Disney Destinations specialist, I provide thoughtful recommendations, personalized itinerary planning, and concierge-level support from start to finish. In addition to my Disney expertise, these are the areas where my experience, knowledge, and passion shine brightest.
Luxury Travel
My Disney expertise helps me plan elevated vacations with a focus on comfort, service, pacing, and special touches. I know where to find premium resorts, club-level options, signature dining, VIP-style experiences, tours, cruises, special events, and upgrades that can make the trip feel truly polished. I can help recommend and secure the right details so your Disney vacation feels seamless, magical, and wonderfully indulgent.
Alaskan Cruising
My Disney Cruise Line expertise helps me guide guests through the unique details that make an Alaskan sailing so special. I know what to consider when choosing an itinerary, stateroom, excursions, and sailing date, as well as how to plan around port days, scenic viewing, packing needs, and onboard experiences. I can help secure the right pieces so your Disney Alaskan adventure feels smooth, memorable, and full of once-in-a-lifetime moments.
Caribbean Cruising
My Disney Cruise Line expertise helps me plan Caribbean sailings that feel easy, fun, and full of Disney magic at sea. I know how to recommend the right ship, itinerary, stateroom, dining approach, excursions, and onboard experiences based on your family’s needs and travel style. I can help secure important details and guide you through the planning timeline so your tropical Disney cruise feels smooth from booking to boarding.
European Cruising
My Disney Cruise Line expertise helps me plan European sailings with an eye for ports, pacing, logistics, and the unique comfort Disney brings to international travel. I know how to recommend the right itinerary, stateroom, shore excursions, transfers, and pre- or post-cruise stays based on your travel goals. I can help secure key details and guide you through the planning timeline so you can make the most of every moment onboard and ashore.
River Cruising
My Disney and Adventures by Disney expertise helps me guide guests through the unique style of a Disney river cruise. I know what to consider when reviewing itineraries, age recommendations, inclusions, activity levels, guided experiences, pre- or post-trip options, and the overall pace of the vacation. I can help you choose and secure the right river cruise experience so your adventure feels immersive, supported, and special.
Everything I Handle for You
I book directly with all our partners and manage deposits, payments, and insurance options on your behalf.
From parks to cruises to guided adventures, I craft itineraries that match your family’s style and highlight the best experiences.
I help you set up and navigate apps and tools like My Disney Experience, Lightning Lane, Virtual Queues, and more.
Hard-to-get dining, VIP tours, cabanas, spa services, or special events—I know how to secure the must-dos that make your trip magical.
From character breakfasts to signature dining, I handle reservations and recommend hidden gems tailored to your tastes.
I simplify airport transfers, port connections, and local travel so you know exactly how to get where you’re going.
Seasonal festivals, themed parties, and one-of-a-kind experiences—I help you fit them into your plans without the stress.
Whether it’s a resort, villa, cruise stateroom, or pre- and post-trip hotels, I’ll find the right fit for your group and budget.
I provide clear guidance on passports, IDs, and any required paperwork so you’re prepared long before departure.
From stroller rentals to grocery delivery to cribs in your stateroom, I cover the extras that make your trip feel seamless.
What My Clients Are Saying
Thank you Melissa for creating an amazing Rhine River Cruise vacation for us via Disney Adventures. Our trip was so organized and filled with such lovely excursions.
Melissa’s invaluable advice and organizational skills made our first Disney cruise possible! Her expertise was very reassuring for my first cruise. Highly recommend her. It was a 5 star experience
If you want to enjoy your family vacations and not stress while also knowing you are getting the most value & enjoyment out of them, I 10000% recommend Melissa VIP MAGIC.
After my first cruise, first Disney cruise, first time doing concierge...I'm hooked! My mom and I had a blast and created lifetime memories. We thank Melissa for the first-class experience which made us feel like queens on the high seas: amazing stateroom, concierge lounge/team, front-row dining seats, cabana with ship view, character meets, delicious dining, etc. was everything we could hope for on the Disney Wish. I want to thank Melissa for being so patient with a new cruiser like me, asking tons of questions and for giving valuable advice and suggestions for this cruise! Everything Melissa had recommended not only met but exceeded our expectations. Her knowledge is so valuable and gave us a stress-free trip. She helped us with everything from the pre-hotel stay to ground transportation to booking all the desirable activities. Her professionalism is top-notch and so greatly appreciated! I highly recommend Melissa for your next Disney cruise!
We worked with Melissa over these past few months to plan our honeymoon to Disney World, and she was an absolute joy to work with! Melissa and team are incredibly patient and kind; answering all our questions and adjusting our suggestions and reservations to the experiences we were interested in. This was our very first time staying at a Disney resort, and our first time at Disney as a couple. Melissa and team truly made our experience “magical”! We highly recommend Melissa and the Crazy Imagination Travel team to plan your next Disney trip, and we hope to work with her again for all our future Disney trips!
I cannot express how grateful we are to Melissa for planning our most recent Disney trip. We spent 4 days in the parks and 4 days on the new Disney Wish. She helped plan every detail and was quick to respond with recommendations We sailed concierge and wouldn't travel any other way. We were so pampered that we are already planning our next Disney cruise with Melissa and I will recommend her to our circle our family and friends. Thank you Melissa for an amazing and 5 star experience!
What can I say about how great Melissa is to work with. We have now booked two Adventures by Disney trips through her and she is fantastic. Always easy to get a hold of, and easy to work with. She provides lots of options. Why would I call them myself and stay on hold for hours, I let Melissa do it! LOL!! When we were at the end of our recent ABD trip to Germany, our flights were canceled at the last minute, one call to Melissa for encouragement and Disney flight travel, and we were all set. We even got a bonus day in Berlin! Book with MelissaVIPMagic, whether domestic or international. You won't find a more fun and streamlined way to travel!
Your Disney
Dream is Waiting
Let’s turn your wish list into a plan and your plan into an unforgettable vacation. From the first idea to your final day, we’ll make every moment effortless and magical.
1785 State Highway 26, Suite 200
Grapevine, Texas 76051
817-307-9906
9am - 4pm* CT | Saturday
Closed | Sunday
*After hours by appointment only
