DISNEY'S MINNIE VAN SERVICE

Introduced Summer 2017, a new transportation service called Minnie Van service is currently available to guests at Disney Deluxe and Disney Vacation Club properties. This includes Animal Kingdom Lodge (Jambo and Kidani), Bay Lake Tower, Beach Club Resort (and Villas), BoardWalk Inn (and Villas), Boulder Ridge Villas, Contemporary Resort, Copper Creek, Grand Floridian Resort (and Villas), Old Key West, Polynesian Village Resort (and Bungalows), Saratoga Springs Resort, Wilderness Lodge, and Yacht Club.

The service is provided by Disney and Cast Members are fully trained and equipped to take you anywhere with the Walt Disney World Resort with ease. At a flat rate of $20, this optional service is worth the cost transporting guests in and around the resort easily - and in style!

MINNIE-VAN

FREQUENTLY ASKED QUESTIONS

How does it work?
You'll need the Lyft app to order (and pay for) your Minnie Van. If you are staying at one of the aforementioned hotels, you should receive an invitation to download the Lyft app via your My Disney Experience. If not, visit your hotel concierge. They are happy to help you.

How do I pay for it?
Provide your payment information at the time you set up your complimentary Lyft account and your debit or credit card will be drafted at the time of service. As such, there's no need to carry cash when using this convenient service.

I'm not sure I want to take a Minnie Van. Are there other services available?
Yes. Uber and non-Minnie Van Lyft services are available throughout the Walt Disney World Resort.

What's the "pro" to using other services?
The cost is less.

What's the "con" to using other services?
The experience you have will vary greatly as Uber and Lyft drivers (outside of Minnie Vans) are not Disney Cast Members. They are not trained by Disney and often times do not know the best routes to take (and in our experience, get turned around or lost easily - even while using their navigation). Disney Minnie Van drivers are also permitted to go into areas of the parks and hotels that Uber and Lyft are not. This includes convenient pick up areas at the four theme parks as well as secured areas of hotels like Disney's Fort Wilderness Resort & Campground.

How many people can a Minnie Van accommodate?
Up to six guests.

Are car seats available? Yes. Both forward and rear facing seats are available at no additional cost. (Look for a $10 surcharge when using other services.)

What kind of car is the Minnie Van?
Chevy Traverse

What hours are Minnie Vans available?
6:30am to 12:30am (subject to change)

Can Minnie Vans take me to the grocery or to Universal Studios?
No. Minnie Vans operate exclusively within the Walt Disney World Resort.

Where do Minnie Vans shuttle guests?
Throughout all four theme parks, the two water parks, Disney Springs as well as all Disney Resort Hotels. Staying at Disney's Beach Club but heading to the Grand Floridian for dinner? A Minnie Van can take you there.