What are the benefits of using a Personal Travel Planner vs booking directly through Disney?
Consider us your Personal Travel Advisor. Our desire is to understand your family’s travel preferences and then use our expertise to customize a Disney Vacation Package perfectly tailored to you. Because we serve a limited number of guests at one time, we have the ability to create something memorable for each family.
There are dozens of other agencies who book Disney. What makes your company unique?
A lot of Disney focused travel agencies have opened in the last few years. We are distinguished by having more than 15 years experience. In addition to our expertise and commitment to Guest Service, we provide unrivaled planning resources tailored to the making our guests’ vacation experiences spectacular ones.
How long have you been in the business?
We have been assisting guests with their Disney vacations since 2004. We started as With Imagination Travel in 2004 and Crazy About the Mouse in 2005. We merged our companies in 2015 creating Crazy Imagination Travel.
Which Destinations are your expertise?
We offer vacation planning consultation and services for the Walt Disney World Resort, Disneyland Resort, Disney Cruise Line, Adventures by Disney, Aulani (Hawaii) and Disneyland Paris. We also offer assistance for Universal Orlando Resort, Legoland and other select destinations.
What services do you offer?
The Art of Vacationing Disney has never been easier! We have more than 15 years experience planning Disney Destinations. Understanding the various options available at each of these unique destinations is vital to a successful vacation.
For the Walt Disney World Resort our services include itinerary planning, dining reservations and assistance with My Disney Experience set up including MagicBands and FastPass coordination for your travel dates. We also arrange transportation from Orlando International Airport and your Disney Resort hotel using Disney's Magical Express. Document coordination, payments and specialty requests are also included in our list of services. For guests celebrating special events, we assist in consultation and reservations for Dessert Parties, Private Sailings and other Magical Extras. All of this is at no additional cost to you.
Services the Disneyland Resort are similar to the Walt Disney World Resort minus FastPasses (which are not available pre-arrival).
Services for Disney Cruise Line focus largely on consultation and preparation for sailing. Our knowledgeable Advisors provide valuable information on sailing dates, stateroom selection, onboard experiences, ports of call and more.
Services for Aulani, a Disney Resort in Hawaii include consultation and reservation assistance for dining, spa services, recreation, transportation from Honululu International Airport and payments.
Services for Adventures by Disney include consultation, reservation assistance and first-hand knowledge of the world-wide adventures offered by Disney including river cruising.
All of our guests receive travel sized guides to enhance their vacation experience. Vacation Insider tips and more are included at no additional charge.
Please inquire for services on additional destinations.
I’ve already booked by Disney Vacation with Disney. Can you still help me plan my vacation?
For reservations made within the past 30 days without full payment applied, Disney will permit us to act as your Personal Travel Advisor. Please contact us to get started.
If you’ve already booked your accommodations and are looking for planning assistance such as Itinerary Planning (Park plans, My Disney Experience assistance, MagicBands, FastPass coordination, dining reservations and more), please contact us for more information.
I’ve already paid for my vacation in full, but I would like the guidance of one of your Planning Advisors. Can you still assist my family?
In most cases, yes. We offer detailed planning services for a fee. Please inquire for a menu of our Concierge Planning Services.
Do you book other types of vacations?
In addition to Disney, we book vacations to Universal Studios, select cruise lines and more. Inquire for details on the destination you’re interested in and we’ll connect you with our resident expert on that destination.
Is there a fee for your services?
Our services are complimentary for guests who secure a hotel or cruise vacation through Crazy Imagination Travel. For guests who have already secured their hotel or cruise vacation, we offer Concierge Services for a small fee. (See above)
How do I make payments for my vacation?
Our Travel Advisors take care of these arrangements on our guest's behalf providing payment directly to Disney. Guests have the option of paying via Credit Card, Debit Card, Check, Money Order, Disney Visa Rewards Points and Disney Gift Cards.